Frequently Asked Q's



What type of payments methods do you accept?

- My shop accepts, Paypal and credit/debit card through Stripe. If you would like to pay through another way, please email or DM me on Instagram and we can work something out! :)

When will I receive my items?

- Typically shipping time take around 3-5 days. I use First Class shipping with USPS and will provide you with a tracking number so you can see where your items are every step of the way!

-If you need faster shipping time, please email me beforehand!

My item never arrived? What can I do?

- Please let me know if you realized your package has not gotten to you in the time frame provided. I have copies of tracking numbers and am usually checking to make sure your items are delivered as well.

-I will help as much as possible on my end to help you get your package back to you!

- I recommend contacting the USPS Customer Service number: 1 (800) 275-8777 to inform them about your package too!

Do you take commissions?

- Currently, I am not taking commissions due to my limited capacity. 

-However, if you are planning on having something commissioned by me in the future, please check out my work and the style that I create in to get a better idea of what I do. 

An item I wanted is sold out. Will you bring it back again?

- I mostly restock items that I see are popular and other folks are asking for them as well! 

- You can follow me on Instagram @cipotapeludaa to keep up with announcements about the shop too :)

Do you offer discounts or coupons?

- I will also be announcing discount codes on my website from time to time!

- I also recommend keeping up with my Instagram to see the latest shop updates!

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